These testimonials are for agents in Kaytown Homes Real Estate Group, Licensed Real Estate Brokerage in Ontario.

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Gene a été très professionnel et compétent dans les conseils qu'il m'a donné afin de trouver une maison qui correspondait à mes besoins et à mes critères.

Il est aussi très sympathique et très agréable au niveau relationnel ce qui humanise beaucoup l’aspect légal et administratif de l’achat.. Il connaît bien son métier ainsi que les autres professionnels du milieu. J’ai eu une très bonne expérience avec lui et je le recommande à tous ceux qui doivent rapidement se trouver une maison. Gene was very competent and professional in the advice he gave me meanwhile we were visiting houses to find something that will fit my criterias and my need. He is also very familiar and easygoing and don’t hesitate to take the time with you and be sure that you understand well each step. It is really a must since I am English is not my first language and I was a first buyer. He know Kingston and he got a lot of contacts with other professionals in the area. I had a very good experience with him and I already began to recommend him to my peers of the Canadian Forces.

Dany Perreault

My wife and I weren't expecting to buy a home in the middle of the winter.

The market was pretty limited for homes in our range and they were snapped up quick when they became available. So when we first met with Gene, we were just hoping to see a few homes and get a sense of what we liked. Gene was happy to accommodate and was very professional. As first time home buyers, we probably weren't the easiest to work with because we didn't know what we were looking for. Somehow though Gene managed to find us a place we loved in the middle of winter in a very hot market. He coached us through the buying process, helped us put a bid on a house we loved and we got it! What's better, we got it for a great price. I can't recommend Gene enough. He knows the city, he's a great guy and I loved working with him. If you're lucky enough to have Gene as your Real Estate Agent you're in good hands.

Joshua

Gene is very knowledgeable and understood our “want list” from the start.

He is very responsive and was very helpful in guiding us through the buying process. He is patient and willing to go above and beyond what is required to make his clients happy. It was a pleasure working with Gene.

Jessyca Brannen

We were very nervous about selling and buying another home with the way the economy was going Gene made the whole situation easier to deal with He took time to explain things to us and make the process of finding a new home a more pleasurable one He was very honest and forthcoming with his findings and gave honest input on where to focus our attention We were on a tight schedule and needed to find a home rather quickly as we had sold ours We were able to find one and closed both deals within 1 month It was a pleasure doing business with gene and would use him again if the situation arises

Shelly Cunniam

Chelsea was attentive to my needs and budget.

She went above and beyond to assess and follow through when I was unable to attend my 3rd viewing. Chelsea was confident in the transactions required between banks, lawyers and the sellers agent which made me feel at ease with the process. Our forever home is beautiful and affordable and we have zero regrets. I would use Chelsea again as I'm confident in her knowledge of the markets, her honest opinion and her "above and beyond" attitude.

Kathryn Schnerch

I cannot recommend Gene highly enough.

We had been looking for a house for over a year, going through 4 agents, and none came close to Gene’s knowledge, integrity and professionalism. Gene knows a lot about construction and can identify whether a house is well built as well as identify which changes might be inexpensive and which might be costly. He is an invaluable resource to homebuyers in the area! Amazingly, he managed to negotiate a price below asking in the hottest market in Kingston’s history. We can’t thank him enough!

Lisa Doerr

Excellent agent in all aspects!

Works hard and very knowledgeable. Provides sound advice. Works hard to get you exactly what you want. Very kind, considerate and helpful!

Jean Quinn

Gene is incredibly professional and knowledgeable in his field.

He was always very prompt and helpful in answering questions and providing guidance along the way. I would not hesitate to recommend him or to call on him again!

Tracey McPhail

Chelsea Kay was wonderful to work with.

She was quick to offer advice, answered all of our questions, and was extremely patient and kind. It was our first time selling our house and she offered great advice on how to get it in shape to sell. She was extremely positive and we would highly recommend. If anyone is looking to buy a house, she would be the person to call!

Kayla Dye

The most amazing realtor ever.

She worked with us even when things got hard. She goes up and beyond on things. And answers her phone even late at night. I would use her again

Twyla

Gene is a unique individual that goes above and beyond to sell and find one a home.

We had disability challenges in finding a home (last house took us 3 months to find and wasn't it) Gene being on fire, booked us in to see homes.... in less then 24 hours, we had made an offer on a perfect home for us! He showed clearly his attention to detail as he went thru the paperwork, ensuring that everything was on the up and up. No surprises. On the flip side - we ended up listing our other house just as the bottom dropped out of the market. It wasn't easy, and Gene (and his team) worked their butts off. Doing everything and anything to get our house sold in time, in a market flooded with house dropping prices. We made it! And ironically after months on the market, we had 3 offers after another open house. Price we got was good considering how bad the drop was at the time. In it all - Gene continued to be there for us. He brought patience, ideas, openness to new plans/ways to sell and never gave up. He kept us going. And kept us moving. We would highly recommend Gene and his team. If we were to move from our perfect little home - Gene would be the only Realtor we would call. Highly recommend Gene and his team for selling your house, and for buying another house.

Cattarina Barros

Gene helped My partner and I buy our First house.

He was firm about getting us the answers we needed to make a good decision. He is also very knowledgeable about DIY home renovations, giving us insight into what we could do ourselves and where we would need a professional. He went above and beyond for us. Gene made sure we were happy with our first home and was responsive every step of the way. Would recommend.

Leah Cox

Chelsea did a great job selling my home.

She answered all my questions and was very knowledgeable about the process and what I should anticipate as the process was unfolding. I would recommend her to anyone buying or selling their home.

Brent Dye

Gene is an agent who puts his clients first.

His friendly manner makes him easy to work with. He listened to our search criteria and then found listings that met that list. He never rushed us through homes and would go beyond an agent duty by doing his own thorough check of each property for any issues he wanted us to be aware of. His own renovation experience helped us decide whether issues were within our abilities or we would need to hire a professional. When the offer was accepted he continued to monitor the property to ensure that all of the closing requests were completed to our expectations. There is no doubt that Gene wants his clients to be happy with their purchase. We have dealt with a few agents in the past and cannot remember an agent following up after the purchase to see that all was going well. We highly recommend Gene to anyone looking for a property in Kingston.

Laurie and Bruce Smith

Chelsea has been incredible as our relator I cannot say enough about her.

She helped my wife and I buy our forever home after 1 week of meeting her. I can honestly say that throughout the process there was never a single moment where I was ever worried about finding us our dream home. Her knowledge and expertise as a realtor blew me out of the water and is able to break down some of the more confusing side of real estate so the average Joe can understand. Chelsea also is one of the most caring agents I have ever worked with and is always willing to take calls past working hours to ensure her clients feel supported and are happy. I couldn’t imagine going through the process without her. We are so pleased with the outcome and would recommend her to any friends or family looking to buy or sell a home! Thank you so much!!

Shannon Mulvihill

Gene was very professional and always available to help.

He went the extra mile to take us through the home and gave some ideas to up lift the house. Unlike other realtors, Gene has an extensive knowledge of home renovation; he was a great help to fix up my home. He has done many works in my home by going above and beyond such as changing a light fixture for us. He didn't have to but he understood my financial situation and that's what makes him stand apart. Have you had your realtor offer to help you to paint, fix your cupboard doors..? He truly cares and always there for his client. He was the one to go for anything; if he didn't know it he referred us to someone that could do it. He stood up for us and fought for my best and not just trying to sell it for the sake of it. He is a go getter; honest and reliable. He is out there doing everything he can to make it work for us. I was not able to sell this home for several months, Gene approached me and promised that he can sell it and he did. Gene is the expert to work with. It has been an utmost pleasure working with Gene.

Rasa Kan

Chelsea is wonderful to deal with and very knowledgeable.

He attitude is so positive and she is very professional. Her responses are always prompt and very informative. Chelsea is a pleasure to work with and I highly recommend her and her services.

Jessyca Brannen

Working with Chelsea was a great experience.

She has a very good knowledge of the area, the type of houses and the suitable ones. She is honest, smart and easy to work with. I really recommend working with her as she is a great person and agent.

Rami Betinjane

I was super stressed to move in this sellers market.

I was worried we would sell and not find a house we loved. Gene was amazing about finding and showing us houses. We went into a competition with the house we wanted. He was amazing at negoatiating for us and we got our house with a lower financial offer then the competition. He marketed our house amazing and it sold with three offers the first day on the market. He is knowledgeable about contruction which is amazing when looking at an older home. He was honest and fair. I would recommend Gene to anyone in the Kingston area.

Lori Lo Faso

If you are looking for a great agent, you've found one.

Chelsea is an amazing lady, very caring, pays attention to all details, honest and smart. I am sure that she will take care of you. She'll find you your dream home if you are buying, and she'll sell your property for the best price if you're selling.

Rana Sara

WOW!

Our experience working with Chelsea couldn’t have been better. After a week of working with her, we had found and purchased our dream home. Chelsea takes the time to walk you through everything you need to know and encourages you to ask questions when you’re unsure about something or wanting to know more. She is incredibly knowledgeable and always goes out of her way to ensure she is giving the most credible information to her clients. I have been so impressed with everything about my experience working with Chelsea - I am truly in disbelief by how well everything worked out for us! Thank you so much, Chelsea, for all the long conversations and guidance through this journey! Couldn’t have done it without you!

Danielle Labonté

Gene and Kaytown Homes was with us from the beginning to the end of the purchase of our first home.

Gene and his team were super helpful, knowledgeable, patient and listened to our needs during this exciting time for our family. From start to finish they couldn't do enough for us. Thank you so very much and we will look forward to our move into our new home.

Casey and Derek

Gene was recommended to my husband and I.

He's very personable and honest. His wealth of knowledge helped us move quickly on a property. He was very attentive and responsive to our needs and his connections helped us through a stressful, fast close and renovation suppliers. We loved working with him and getting to know him. He and his company are good people who love what they do.

Esme Rottschafer

Gene was absolutely amazing throughout this experience.

He always answered his phone, offered to help get our house in shape for listing and was just overall an awesome agent. I would highly recommend him to anyone looking to sell their home or buy. He promised he would sell our house in a timely manner and he did just that. Thank you so much for the great service and for restoring our faith back in real estate agents.

Ann Orr

I just want to say Gene went above and beyond with his service to help sell my property.

I left Kingston and need to sell the condo and Gene from day one had a plan and was successful. I would recommend him over any other Realtor in the Kingston area. I dealt with others realtors in Kingston, who were negative and wouldn't help in the selling of my property and told me its a bad time to sell. Reaching out to Gene was the best thing I did, as I got more than asking and made the process very easy. Please don't be hesitant to call Gene, because he treats more than just a client, but as a friend.

Ramzi

Gene is a great guy.

Took us out for some viewings one weekend. Gave great advice. He found us a house in our price range which was the end result. Recommend.

Justin Munro

After several agents we decided with Gene Kay to sell our house, his knowledge compassion, our trust, as clients he did the job.

We were planning to retire and have our happly ever after came true. I recall the call to confirm the house was sold I did that happy dance that no one should see, the joy I felt came true and the joy I had to tell my husband. Putting the faith in a complete stranger was a test about all,Gene told us of a few things to make the house sell even better, by the time we were done we were very pleased. Just over a year ago now and we are making progress of our new house, our forever retirement house. Thank you so very much Gene Kay, for helping us reach this point in our lives ❤️ 🙏

Heather Theresa Cartwright

Awesome, friendly and very knowledgeable.

Catered to my limitations. Prompt follow up any questions and quick with getting the paperwork done. Everything went smoothly with the selling of my property and purchase of my new home. Thank you Chelsea. Job well done!

Jonas Berkshire

Gene has been totally awesome to work with.

Very respectful and professional. I was relocating from Barrie to Kingston. At every opportunity Gene went above and beyond my expectations. Ask Gene for anything and he will do his best to make it happen. Gene makes you feel like "family". If you want the best agent , willing to go the extra mile call Gene Kay!

Donna Ellis

Gene was an excellent Realtor for my needs as a buyer in Kingston.

He knows the market well. Gene also knows a lot about the various construction styles of different eras in Kingston, which enabled him to point out potential concerns with homes of various ages that we viewed. When we ran into a unique challenge in a competing bid situation, Gene used his negotiation skills to ensure my offer succeeded, without increasing the offer price. As the son of a longtime BC Realtor, I know how to spot a good agent and I was certainly impressed with Gene. Highly recommended!

Chris Anderson

Few months ago, I was looking to buy a house and move over to Kingston from the GTA.

After reading many reviews, I ended up contacting Gene and dealing with him. I was amazed how quick and professional he was. Gene was looking for my request and contacting me through a video chat to show me the houses without traveling back and forth, then, in only few days, I bought a house for a very decent price. Gene is really an amazing person. He has a great knowledge of Kingston and the area around. He was a great help to me to move to Kingston with my family and be familiar with the city in no time. The most important part is the after sale. Gene helped me to renovate my house and buy the best and cheapest materials. His concern was only to see my family happy to have a new home and settle in properly. I have no words to thank you, Gene. You went the extra mile, and made my first home in Canada my dream home!

Rami Betinjane

Awesome!

Awesome! Gene Kay is a Great Realtor! He has lots of knowledge about so many things regarding buying and selling. I will definitely use Gene Kay again as my agent if I sell this property and buy another.

Wendy Docteur

It was a pleasure working with Gene.

We started our house hunt remotely, and Gene was super helpful and capable handling video walk-throughs for us. We viewed tons of homes, and at no point was Gene rushing us, nor pushing us into any direction we weren't comfortable with. Always willing to take our call, honest, and very knowledgeable. Thanks again Gene, we really appreciate your help in finding us our new home!

Adam Looker

We will definitely be recommending Gene to our friends and family who are looking for a realtor!

Being first-time homebuyers, we weren't really sure what to expect. Gene was patient with us through the whole process, and walked us through things without ever getting annoyed with all of our questions. During the few weeks we were looking around at houses, it seemed like he was always available to meet with us. In the end, we bought a home that wasn't even listed on the market - a home that he had found for us through all the connections he seems to have. Now, one month after closing, Gene still volunteers his time to come over and help us with home renovation projects. We've done bathroom vanities, replacing baseboards, he even volunteered to mow our lawn. He is 100% genuine, and really does go the extra mile in every category for his clients. Thank you again for everything Gene!

Alexandra Godfrey & Sylvain Doré

We worked with Gene to purchase a home in the Kingston area, after we decided to relocate from another city.

Gene was fabulous to work with! He made what can be a stressful chore so much fun while still getting the job done. The reason we chose Gene to start with was his openness in sharing information about Kingston, the market, neighbourhoods, schools and anything else...whether we worked with him or not. Gene knows Kingston extremely well and honed in on areas that would suit us based on our needs. He is extremely responsive and was quick to book showings, send us potential houses and answer any questions/calls. When looking at houses he has a vast knowledge of construction and understands what needs to be done and approx. costs. He has many contacts in the area to help with after sale work that you may require. Gene was respectful of our budget and didn't push houses on us that would be a stretch for us. He was also great with our son, who was there through much of the process. One very key thing with Gene is that if he says he is going to do something, he is going to do it...a rare trait to find in people today. You really can't go wrong working with Gene and we wouldn't hesitate to recommend him to anyone!

Pete and Kim

It was fun looking at houses with Gene.

He provided great insight and knowledge of better areas to purchase a house while keeping our wants and needs met. He lived in the area I bought my house and has helped recommend such things as nearby tobogganing hills months after moving.

Mike Martyn

Gene did a great job.

Whether it's advice on staging, answering our questions, or advertising the house, everything went smoothly. He was easy to reach, and "on the ball" throughout the process. Our property was well marketed, well priced, and sold very quickly. Would definitively recommend.

Eric

Gene was excellent to work with.

He went over & beyond everything to sell my house. Always available when I needed him. I would & have absolutely recommend Gene to anyone & everyone. Do yourself a favour & use Gene to sell or buy, you won’t regret it. I highly recommend him.

Jenny Alves

Gene was super to work with.

We were looking to make a long distance move out of Toronto when we came across one of his listings. He was very knowledgeable and showed us around the area and what was available in our range. He ensured we got the house we loved and was always available to help or answer any questions we had. We would definitely recommend Gene to anyone looking or selling.

Stephen Carreiro

Chelsea is very professional and dedicated.

She has a lot of knowledge in real estate and listened to our needs as a family. She went beyond what we expected. We are glad she helped us since we were not from the area where the house is located. Chelsea answered all of our questions. They helped us in every detail. We recommend Chelsea, Gene and their team for their great communication and hands on knowledge and experience on property value.

Veronica

As a lifelong renter, entering the house market for the first time was a nerve racking experience.

I had dealt with a couple other agents on a casual basis prior to being introduced to Gene Kay. They were good agents who provided professional real estate services, and I have no qualms with them. But Gene Kay has an elevated approach & attitude toward aiding his clients. He views and refers to the people he represents in the capacity as buyer or seller as clients long after the transaction(s) are finished. He makes his himself available for a range of problems or services, sometimes on incredibly short notice. Myself I purchased an attractive property which required significant bathroom & kitchen upgrading for appearance and house marketability sake. Not being a skilled person in the area of home renovations or maintenance I required a full range of assistance. Gene though thoroughly explained the stages in the home renovation process, and what were my options. We went shopping at the big box DIY stores and eventually agreed upon the choice of new flooring & bathroom components (vanity, sink etc) for my house. On one trip after collecting a range of those items I came to the embarrassing realization that I left my wallet at home, while waiting in line at the cashier. I had been up late the night before and omitted to grab my wallet as I left the house. Gene without hesitation covered those purchases, until I could get home, grab my bank card and go to the bank. Another example of how his patience was tested was when I called him and asked him to come over immediately for something that was far from an emergency. I just discovered my neighbour had some home construction materiel relevant to some projects I had planned. He laughed it off, but it was incident that had the possibility to create bad blood. So in retrospect even though I have to admit that I have been a bit off a pain, Gene continues to assist me when necessary. It would be a mistake to intrepid his good nature as a sign he might be a weak agent for either the role of selling a property or representing you in the purchase process. He is a sharp on the spot thinker who prepares himself well with persuasive strategies. A formable negotiator he consistently obtains the best results for his clients. I will continue to utilize his services in the future should I decide to move or purchase an investment property. I feel confident that Gene is the best choice of agents.

Mark Donaldson

Gene sold our home in Kingston, and helped us buy a new one in Brockville.

He was very knowledge about the market conditions, and actually got us more than we thought we would get on our sale. He is always available, or if not returns calls quickly. He went well above on assisting us with questions and concerns, and we would highly recommend him as a professional and hard working agent

Stephen Alguire

Chelsea was absolutely delightful to work with, she is very professional and friendly she went above and beyond To do anything she could to be helpful!

First class real estate agent would definitely recommend her to anyone.

Tina Bolton

Chelsea was very friendly and patient and helpful, during a time where there were not a lot of homes available in my budget.

She was quite knowledgeable and has a good support team, including inspections (well and house) as well as house insurance and lawyers. She tried to make a stressful time as easy as she was able to. I would recommend her to anyone looking to purchase.

Margaret Hilchie

I was a little apprehensive about having to take on the task of selling our father's estate, but Gene's knowledge and confidence was enough to convince me.

We ended up with a quick sale and a little equity left over. Not only was Gene knowledgeable and confident, he was also empathetic to our situation, hard working and dedicated. I felt like we weren't just a number, he actually cared about us.

Laura Millar

Gene will always be my first call in any real estate matter.

He's knowledgeable, extremely helpful, an amazing salesman and, above all, genuine. I bought my first home with Gene's help and can't stop myself from recommending him to anyone who brings up real estate in my presence. From the first house we saw together, Gene was knowlegeable, and concientious in pointing out both the good and bad and making certain I got the right home for me. When it came to the offer, he was exactly the kind of salesman I wanted on my side. He went the extra step to make a connection not only with me, but also with the seller. In fact, I spoke with the seller after I bought my home, and he flat out told me Gene was a big part of the reason he sold the house to me in a multi-offer situation. Best of all Gene comes across as completely genuine. I believe the connections he makes are connections he values beyond the ability to buy or sell a home. Thank you, Gene. And yes, the pups and I are very happy in our new home.

Jodie Wallis

Very professional very caring understand your needs, family oriented easy to talk to, my son and i like Chelsea very much, we were happy our house was sold within a day.

Hackiman Beg

If you're looking for a realtor in Kingston, look no further, you've found the best there is.

Gene knows the Kingston real estate market inside out, is very knowledgeable about (re)construction matters, and he's the one you want by your side when negotiating or dealing with multiple offer situations. He's always available for questions, but honestly, he probably called you with all the information before you can think of the question. We couldn't have wished for a better experience buying our first home in Kingston. And for Gene, it doesn't stop when the deal is done. I'm confident he'll be around when we need any advice on or help with reconstruction, and I'm very sure he'll gladly answer the phone to help us with any question we might have, wether or not it's about the house. So please, stop looking around for a realtor, just call Gene. You won't regret it.

Kobe Dons

Great realtor to deal with.

Knowledgeable, timely and professional. Very well organized and versed in home and neighborhood issues/surroundings. was able to show alternatives to financing the home and offered I formation on other listings that I might want to explore.

Chris Deschamps

I would recommend Chelsea to anyone either selling/buying.

She went above and beyond to help us with our purchase. Chelsea was able to answer any questions we had regarding the house/property. I don't think I have has as much help from any other realtor in the past. Thank you, Chelsea for your help.

Eric Kress

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